2009
04.30

Mines’ E-mail system

Sorry for the utter lack of content here lately. To tide things over, check out this e-mail sent on the 27th to everyone at Mines. Apparently we’re not switched to GMail yet, and the campus’s mail servers are more cranky than ever. Not so point fingers, but the enterprising folks at AC&N could probably build a $1000 rig that could easily do mail serving duties for the five thousand or so people on the system. But not yet…

CSM Academic Email System Users,

During the last several months performance problems with the email
system used by faculty and students have increased.  Regrettably these
problems reached a critical level over the last two to three weeks and
have forced our staff to take emergency measures to protect the
integrity of the system and to ensure that all email messages are
eventually delivered.

The most significant measures put into place include technologies that
limit the quantity of mail flowing through the system and the number
of simultaneous connections permitted.   These measures may result in
email messages that you have sent or expect to receive being delayed
for several hours and connections to the email system being refused
for brief periods of time.  It is important to understand that your
messages are not lost, and they will eventually be received.  These
delays are most significant during periods of peak load, typically
from 10:00 A.M. until 5:00 P.M.  Also, please note the size of
individual email messages can impact performance so if you are sending
large attachments delivery is likely to be delayed, possibly for
several hours.

We are working on several strategies to improve reliability and
service but these require some development time and cannot be
implemented until the summer.  In the meantime, please bear with us as we do the best we can to operate the systems currently in place.

Thank you.

Derek Wilson
Chief Information Officer

So, until then, use GMail. Seriously.

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